Important Claim Information Regarding the California Wildfire Event

Our thoughts are with all of those affected by these devastating wildfires sweeping across southern California. Rest assured, we're working around the clock on our response to this devastating event. Our team is organized and equipped to handle all of your questions and concerns.

How to report a claim:
We offer a dedicated website and telephone number that you should use when reporting a new claim.
NatGen Premier claims

Century National claims Mobile Response Team locations:

Please note our new hours, effective Saturday, December 16th:

Thomas Fire:
Ventura Community College   Map
W Campus Way
Ventura, CA 93003
Hours 9:00 a.m. – 3:30 p.m. Pacific Time
(We’ll be located on “W Campus Way” near the sports fields)

We remain committed to serving those affected by these fires. Our claims adjusters will be available to meet with customers from 7:00 a.m. to 7:00 p.m. upon appointment.

Lilac Fire:
Tague Alliance (a partner agency of NatGen Premier)   Map
150 East Broadway
Vista, CA 92084
Hours: 9:00 a.m. – 5:00 p.m. Pacific Time

Stay safe California!