Important Message for Illinois Customers

Information for ILLINOIS Customers:

In response to the Illinois Governor’s Executive Order 2020-18 issued on April 1, 2020, we are providing you with contact information for the Illinois Department of Insurance.

If you wish to file a complaint about an insurance-related issue, you may call the Department’s toll free complaint hotline at 1-866-445-5364 or file a complaint online at

We have suspended policy cancellations effective March 9th, 2020 through April 30th, 2020. We will continue to assist customers impacted by COVID-19 and encourage those needing assistance to contact our Customer Service team at 1-844-287-2236.